Common questions
My water heater is leaking from the bottom. What should I do?
Turn off the power and close the cold water valve above the tank. Water at the bottom can come from the drain valve or the relief valve pipe, which are repairable, or from the tank itself, which is not.
My water heater is leaking from the top. Is it finished?
Usually not. Leaks at the top tend to come from the supply connections or the relief valve, and both are repairable. Text us a photo and we'll tell you.
I have no hot water. What should I check first?
On an electric heater, check whether the breaker has tripped. Reset it once. If it trips again, leave it off and call us, because a heating element has likely failed.
Should I repair my water heater or replace it?
Most tanks in Palm Beach County last 8 to 12 years because of our hard water. If yours is under 10 years old and the tank itself isn't leaking, a repair usually makes sense. We tell you which one we'd choose if it were our house.
How fast can you replace a water heater?
Often the same day or the next day, depending on the tank size and the permit. You get the flat price first, and nothing starts until you approve it.
Why does my water heater make a popping noise?
Sediment has settled on the bottom of the tank, and water trapped under it is boiling through. A flush often quiets it and helps the heater last longer.